Frequently Asked Question

Voice Mail
Last Updated 4 years ago

How to setup your voicemail?

-- Once your voicemail has been reset by the Technology department, pick up the phone and dial *98
-- When asked for the password, punch in your phone extension and press the # key
-- Following the given instructions.

How do I know I have voicemail messages?

The red message light will blink on your phone.

How do I get/retrieve my voicemail?

-- Dial *98 on your phone and following the given directions

Voicemail Menu Details

  • 1 Read voicemail messages
    • 3 Advanced options (with option to reply; introduced in Asterisk CVS Head April 28, 2004 with 'enhanced voicemail')
      • 1 Reply
      • 2 Call back(1)
      • 3 Envelope
      • 4 Outgoing call(1)
      • 5 Send Message (only available if sendvoicemail=yes in voicemail.conf)
    • 4 Play previous message
    • 5 Repeat current message
    • 6 Play next message
    • 7 Delete current message
    • 8 Forward message to another mailbox
      • 1 Use Voicemailnumber (only available if usedirectory=yes in voicemail.conf)
      • 2 Use Voicemail Directory (only available if usedirectory=yes in voicemail.conf)
    • 9 Save message in a folder
      • 0 Save in new Messages
      • 1 Save in old Messages
      • 2 Save in Work Messages
      • 3 Save in Family Messages
      • 4 Save in Friends Messages
    • * Help; during msg playback: Rewind
    • # Exit; during msg playback: Skip forward
  • 2 Change folders
    • 0 Switch to new Messages
    • 1 Switch to old Messages
    • 2 Switch to Work Messages
    • 3 Switch to Family Messages
    • 4 Switch to Friends Messages
  • 3 Advanced Options
    • 5 Send Message (only available if sendvoicemail=yes in voicemail.conf)
      • 1 Use Voicemailnumber (only available if usedirectory=yes in voicemail.conf)
      • 2 Use Voicemail Directory (only available if usedirectory=yes in voicemail.conf)
  • 0 Mailbox options
    • 1 Record your unavailable message
    • 2 Record your busy message
    • 3 Record your name
    • 4 Record your temporary message (new in Asterisk v1.2)
      • 1 Record your temporary message
      • 2 Erase your temporary message (going back to the standard message)
    • 5 Change your password
    • * Return to the main menu
  • * Help
  • # Exit

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