HCSS Support

Click on the category to browse FAQs.

Audio Enhancement (2)

All things to do with Audio Enhancement equipment.

Pair Student XD Microphone

Pair Teacher XD Microphone
Calendar (1)

Information about shared calendars

South Hart Shared Calendar
Chromebook (15)

Issues related to Chrome books

Cant Enter Double Qoutes

Chromebook is asking for old password

Chromebook Missing Asset Tag

Chromebook will not get on the WIFI network

Clever Login Issue
Copier (2)

Issues related to copiers

Need to print to copier

Retrieve PIN for Sharp Copiers
General (1)

A catch all category for collecting FAQs.

Why am I getting popups and how do I remove them?
Ident-A-Kid (1)

all about Ident-A-Kid

Add a RFID Key FOB
Infinite Campus (3)

All about Infinite Campus

Access Shared Ad Hoc Reports

Can't Log in

What shuold I do if I recieve a FDF merge error when opening a special ed form?
iPad (2)

Anything iPad related

Clever: Cannot log student out!

Get access to available apps
Log ins (2)

Info about log ins

Google Account Login

Reset Teacher Passwords
Milestone Testing (2)

Milestone Testing FAQs

iPad or Chromebook will not allow my student to type anything after a single or double quotation

Reset Chromebook screen resolution to normal
Phone (7)

Issues related to Phones

Call Pickup

Forward Your Extension

Keypad locked

Phone is acting wierd

Set Station Phone Features
Printers (3)

Printer issues

Google Cloud Printer Group Management

How Do I Connect to a Network Printer

HS Lab 647 Student Printing
Procedures (4)

Various procedures you need to know.

End of Year

EOY Procedures

How do I transfer my google drive files to an external account when I leave?

New Equipment
Projector (4)

Issues related to projectors

My Projector screen is upside down!

Projector Epson Powerlite 470 Lamp Replace Message

Unifi 45 Lamp Replace Message

Will not turn on
Safari Montage (11)

Information about Safari Montage

Digital Sign wont work

How do I set a classroom recording to not be deleted?

How do I Use Lecture Capture?

How to Share a Classroom Recording With Another User

How to upload multiple files at once to Safari Montage
Software (6)

Issues related to software

Chief Architect Error: Assertion Failed...

Chrome Stuck Login

Drafting: Roland VersaWorks Printer Software

Impero: Can not see student screen thumbnails or screens

Need to install software
Software: SmartBoard (2)

Covers everything to do with SmartBoard Software.

Need SmartBoard Notebook software installed

Projector will not turn on
Tips (5)

- Tips and tricks you can amaze your friends with

Accessiblity Shortcuts

Change Teacher Passwords

Creating Desktop Icons

Dark Mode/Screen Black with green font

Updating Your Computer (Java/FireFox/Chrome/Flash/etc.)
WIFI (1)

Issues related to WIFI

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